FAQ's

 

Is it safe?

Yes!   The FDA approved silicone we use is lead, latex, BPA, PVC and phthalate free.  They are completely non toxic and so are the cords. Silicone is ideal for this as it's odorless, tasteless and will not support the growth of bacteria or mold.

 

Will my baby break the jewelry?

The jewelry is hard wearing and will not easily tear or break off, any indents will usually pop back out within 24 hours.

Will it mean my baby will think it's ok to play with other jewelry?

Well, let's be honest. Until little folks can take direction, they'll do that anyway! Many moms will just stop wearing jewelry for this reason, but now you don't have to. You can maintain your fashion sense and your baby can have a safe, handy item to discover and explore. In time, they will grow out of the grab and gum routine and you can go back to wearing other necklaces, unless of course you still love your GUMIGEM ®.


Did you know that silicone is a naturally occurring compound?

Many of our pieces are designed in Scotland. We source our products from the US and countries overseas and as such do not own the companies or factories that make our products. We do have a strong sense of responsibility to the workers in those factories, directors and of course our customers.

We have a strict code of conduct which has been agreed to between us and our Chinese factory. We have an agreement which is based on the ETI (Ethical Trading initiative) base code and so is compliant with the ILO (International Labor Organization). This agreement insures things like safe and hygenic working conditions, a living wage, fair treatment, no child labor, working hours, and discrimination.

But MOST importantly, rigorous safety testing verifies that they meet the same standards. One thing that was extremely important to us was ensuring our chosen factory met our strong ethics surrounding human rights and quality standards.


On top of that we have a very strict quality control agreement with the factory ensuring our high standards are met.

What about children with sensory issues?

We often get asked if this jewelry is appropriate for children with sensory processing disorders that have a need to chew.

GUMIGEM ® can meet the need to chew while being discreet and trendy for a child to wear. It is made of silicone and is soft (but strong) and flexible, and is more reassuring than chewing on unsuitable items that may contain toxins, be damaging to teeth or are expensive.

GUMIGEM ® are hard wearing and tough, but not indestructible and will need to be replaced once damaged. The speed at which this happens will be faster with aggressive chewers. Parental discretion is needed to determine if GUMIGEM ® products are suitable for older children or those with fully develeloped teeth.
 

What forms of payment do you accept?

We currently accept Visa, Mastercard, Discover, and PayPal.

 

Will there be sales tax added to my order?

For orders placed within the state of Oklahoma, applicable sales taxes will be charged.
 
What countries do you ship to?

 

We currently offer shipping to the United States.

 
Is there a shipping charge for my order?
 
Yes. There is a priority shipping fee of $6.50 per order for all orders placed within the United States.  Standard shipping rates are also available.


How long will my order take to arrive?

Items in stock will be shipped within 48 hours. Your domestic order will be shipped via USPS priority mail and should arrive within 2-4 business days. All international orders will vary depending on method of delivery.  Should any potential problems or delays occur, we will contact you as soon as possible.

What is your exchange/refund policy?

It is our sincere hope that you will be fully satisfied with your GUMIGEM ® purchase. If you are not, we will issue a full refund for any products you are unsatisfied with provided you contact us within 10 days of delivery.   Please let us know the reason for your return. You may contact us at info@gumigemusa.com. Returned items should be in saleable condition. Unfortunately, shipping costs are non-refundable.

What is your privacy policy?
 
In order to provide you the most secure on-line purchasing experience, we use SSL encryption. Personal information gathered by us is NEVER shared or sold to third party vendors and is used soley for our record keeping data.

 

 

Key Points:

 

  • Our necklace collections are intended for an adult to wear and children to enjoy when worn by an adult.
  • The parts are suitable for handling and chomping.
  • Bangles are safe to be left unattended with a child.
  • Jewelry should be checked frequently for any irregularities and discarded if damaged.

 

Our test reports and safety certificates are available on request. The jewelry is compliant with the United States, European, Australian and New Zealand standards for the safety of toys . The necklaces however are not toys, but we recognize they will be chewed on and therefore tested them for toxicity, small parts and other aspects of the toy safety standards.

 

 

 

Necklaces:

 


While an adult wears the necklace, it is safe for baby to use to soothe and entertain themselves. They are washable too! Plus they come with a handy breakaway clasp for added comfort and safety of the adult wearer. Please ensure your clasp is in good working order.

 


Bangles:

 


Bangles are suitable from birth without supervision. Ladies love the bangles as they can wear them as fashion accessories and have an immediate method of amusement when their baby becomes bored or fussy!

 

 

 

 

A little more about safety:

Gumigem is one of the founding members of the Silicone Jewelry Alliance. To learn about the standards that members of this alliance must uphold please visit their website at www.siliconejewelryalliance.com. There are several other silicone teething companies that are currently on the US market that are also in the SJA with us. Because we are all members of the SJA, we all meet the same testing and safety requirements and only choose factories that meet our safety standards and practices.

 

 

 

WARNING: GUMIGEM® necklaces are not considered toys. Due to the long cord and risk of strangulation, babies should only use necklace while it is worn by an adult and under adult supervision. GUMIGEM® bangles are suitable for babies to use from birth as they do not have the cord feature. Our bangles carry the CE mark. Remember to check all jewelry frequently for any irregularities and discard the product if damaged.

 

 

Please feel free to contact us with any further questions you may have.

 

 

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